Mendelow’s Matrix is a useful framework for businesses to utilize in order to comprehend the various stakeholders with their varying degrees of influence and interest. When a business has an understanding of who these individuals are, as well as how much power or influence each person holds, informed decisions can be made that will benefit all involved parties.
In this article, we’ll dive into the details of Mendelow’s Matrix and discover how it came to be as well as its parts. Additionally, you’ll learn how businesses can make use of this theory to devise better strategies for decision-making.
What is Mendelow’s Matrix?
Ian Mendelow’s revolutionary Matrix has been helping countless businesses since the publication of his groundbreaking book “Environmental Scanning – The Impact of the Stakeholder Concept” in 1981. This tool provides a comprehensive assessment of stakeholder power and interests, allowing companies to make informed decisions that cultivate relationships with their stakeholders.
The matrix categorizes stakeholders into four groups based on their level of power and interest in the business:
- High Power, High Interest: These influential stakeholders are essential to the success of the business; thus, a high level of power and interest is in place. We need to constantly nurture our relationship with them through consistent communication and engagement.
- High Power, Low Interest: Stakeholders with great power can shape the future of a business, even when their interest in it is minimal. Interacting with them isn’t required on a regular basis and sporadic communication suffices to meet their expectations. After all, these individuals hold considerable influence over how an organization develops – if they choose to use it..
- Low Power, High Interest: Despite having minimal authority, these stakeholders have a vested interest in the business and require occasional updates to stay informed of its operations. Their level of involvement is usually high, even if their power remains low.
- Low Power, Low Interest: The level of power and interest for these stakeholders in the business is low, so their management requires minimal communication.
Components of Mendelow’s Matrix
Mendelow’s Matrix is made up of two axes: power and interest. The power axis represents the stakeholder’s ability to influence the business, while the interest axis represents the stakeholder’s level of interest in the business.
The matrix is divided into four quadrants, each representing a different category of stakeholder. The placement of stakeholders in each quadrant is determined by their power and interest levels.
Using Mendelow’s Matrix
Mendelow’s Matrix can be used by businesses to identify and prioritize stakeholders based on their level of power and interest. This can help businesses develop targeted communication and engagement strategies that are tailored to each stakeholder group.
For stakeholders in the high power, high interest quadrant, businesses should engage with them regularly and keep them informed of the business’s activities. These stakeholders are critical to the success of the business and require careful management.
Stakeholders in the high power, low interest quadrant can be managed through occasional communication. Businesses should be aware of their potential impact on the business and should have a plan in place to manage them if necessary.
Stakeholders in the low power, high interest quadrant require occasional engagement to keep them informed. Businesses should be aware of their level of interest and should communicate with them when necessary.
Stakeholders in the low power, low interest quadrant can be managed with minimal communication. Businesses should only communicate with these stakeholders when necessary.
Mendelow’s Matrix is a useful tool for businesses to analyze stakeholders and their impact on the business. It can help businesses identify and prioritize stakeholders based on their power and interest levels, allowing them to develop targeted communication and engagement strategies. By using the matrix, businesses can ensure that they are engaging with all of their stakeholders in an effective manner.